A Game Changer in
Lead Generation Customer Experience Lead Qualification
on Autopilot
ReGov’s Intelligent Contact Handling Assistant;
a cloud-based conversational AI
A Game Changer in
Lead Generation Customer Experience Lead Qualification
on Autopilot
ReGov’s Intelligent Contact Handling Assistant,
a cloud-based conversational AI system.
A Game Changer in
Lead Generation Customer Experience Lead Qualification
on Autopilot
ReGov’s Intelligent Contact Handling Assistant,
a cloud-based conversational AI system.
Rapidly scale your business by
reaching & servicing
more customers at a lower cost
Skyrocket your results with AI
Call Center Savings Of Up To
Daily Contacts Of Up To
Average Conversion Rate
Let's take your customer experience to the next level
Personalized Experience
a segmented experience
Machine Learning
new linguistic variants of intents
Managing Customer Emotions
of caller’s voice input
Intelligent Solicitation
been provided or cannot be deducted
Intelligent Authentication
Caller Intent Prediction
Personalized Experience
a segmented experience
Machine Learning
new linguistic variants of intents
Managing Customer Emotions
of caller’s voice input
Intelligent Solicitation
been provided or cannot be deducted
Intelligent Authentication
Caller Intent Prediction
Multi-platform reach
Voice
SMS
Messenger
Twilio
and more
Multi-platform reach
Voice
SMS
Messenger
Twilio
and more
Use Cases
Qualify Leads
Contact existing leads database.
Solicit interest in product or service.
Schedule call with agent.
Customer Service
Provide requested information.
Resolve standard requests.
Request routing (IVR).
Advance analytics.
Client Engagement
Check-in & update client database.
Collect customer feedback:
Simple, message driven.
No forms to fill.
Up-sell Existing Clients
Automatic opportunity driven
outreach to existing clients
(e.g. high performing portfolio).
Qualify Leads
Contact existing leads database.
Solicit interest in product or service.
Schedule call with agent.
Customer Service
Provide requested information.
Resolve standard requests.
Request routing (IVR).
Advance analytics.
Client Engagement
Check-in & update client database.
Collect customer feedback:
Simple, message driven.
No forms to fill.
Up-sell Existing Clients
Automatic opportunity driven
outreach to existing clients
(e.g. high performing portfolio).
Experience real-time data analytics to make critical decisions on the fly
Experience real-time data analytics to make critical decisions on the fly
Industries that will benefit
Banking / FinTech
Chatbots are the current pacesetters in Fintech by disrupting the financial services industry. According to eMarketer, 43% of digital banking users in the US prefer to use a live chat or chatbot to address issues. Many of the established financial institutions such as American Express, Bank of America, Barclays, Capital One, Chase, Visa, MasterCard, and Paypal have already incorporated chatbots into their everyday activities.
Insurance
RICHA provides a distinct advantage for the data-intensive insurance industry. Our conversational AI answers every one of clients' inquiries, for example, after-sales follow-up calls, rapidly and efficiently manage claims, generate customized quotes, automate menial tasks such as account updates and payments and offer relevant coverage and policies according to the specific needs of a prospect or policyholder.
HR / Recruiting
RICHA eases the burden of people-facing workers. From a recruitment perspective, our AI can dynamically screen potential employees based on predefined requirements, before handing their profiles to overworked HR staff, streamlining the acquisition of candidates for a position. Internally RICHA is able to handle HR tasks such as payroll, updating employee data, and providing relevant FAQ to the staff of any business.
Travel & Hospitality
Chatbots are taking the hospitality and travel industry by storm. They can work closely with a potential Patreon to find the most suitable match based on their unique travel requirements and history. RICHA will provide superior customer service, reduce staffing, driving increased sales and loyalty through advanced trends analysis leveraged on new or returning customers.
Customer Service
Conversational AI presents significant cost savings in customer service from 35% to 70%. This is possible because chatbots can simultaneously handle numerous tasks such as helpdesk access, FAQs, customer feedback, surveys as well as customer handoffs to agents. According to a Cognizant study, 69% of respondents preferred chatbots to receive instant responses and make service-related inquiries.
Real Estate
Realtors are staying ahead of the curve by leveraging AI technology to reach customers and qualify leads at scale and with a touch of a button. In addition, with a chatbot residing on their website, visitors can instantly search for properties. In the process, the chatbot collects contact details, schedules a property viewing, and provides an option to speak directly with a property agent.
Industries that will benefit
Banking / FinTech
Chatbots are the current pacesetters in Fintech by disrupting the financial services industry. According to eMarketer, 43% of digital banking users in the US prefer to use a live chat or chatbot to address issues. Many of the established financial institutions such as American Express, Bank of America, Barclays, Capital One, Chase, Visa, MasterCard, and Paypal have already incorporated chatbots into their everyday activities.
Insurance
RICHA provides a distinct advantage for the data-intensive insurance industry. Our conversational AI answers every one of clients' inquiries for example: after sales follow-up calls, rapidly and efficiently manage claims, generate customised quotes, automate menial tasks such as account updates and payments and offer relevant coverage and policies according to the specific needs of a prospect or policyholder.
HR / Recruiting
RICHA eases the burden of people-facing workers. From a recruitment perspective, our AI can dynamically screen potential employees based on predefined requirements, before handing their profiles to overworked HR staff, streamlining the acquisition of candidates for a position. Internally RICHA is able to handle HR tasks such as payroll, updating employee data, and providing relevant FAQ to the staff of any business.
Travel & Hospitality
Chatbots are taking the hospitality and travel industry by storm. They can work closely with a potential Patreon to find the most suitable match based on their unique travel requirements and history. RICHA will provide superior customer service, reduce staffing, driving increased sales and loyalty through advanced trends analysis leveraged on new or returning customers.
Customer Service
Conversational AI presents significant cost savings in customer service from 35% to 70%. This is possible because chatbots can simultaneously handle numerous tasks such as helpdesk access, FAQs, customer feedback or surveys as well as customer handoffs to agents. According to a Cognizant study, 69% of respondents preferred chatbots to receive instant responses and to make service-related inquiries.
Real Estate
Realtors are staying ahead of the curve by leveraging AI technology to reach customers and qualify leads at scale and with a touch of a button. In addition, with a chatbot residing on their website, visitors can instantly search for properties. In the process, the chatbot collects contact details, schedules a property viewing, and provides an option to speak directly with a property agent.
Compelling Statistics
Travel/Hospitality
33% of consumers would use a chatbot to make a reservation at a hotel or restaurant.
Retail Sector
Over 70% of chatbots accessed will be retail-based by 2023. (Juniper Research)
Customer Experience
80% of consumers who have engaged with a chatbot report it as a positive customer experience. (Uberall)
Technology Adoption
40% of millennials engage with bots on a daily basis (Mobile Marketer)
Sales Growth
Business leaders claim chatbots have increased sales by 67% on average. (Forbes)
Increase ROI
57% of businesses claimed that chatbot delivers large ROI on minimal investment. (Accenture Digital)
Compelling Statistics
Travel/Hospitality
33% of consumers would use a chatbot to make a reservation at a hotel or restaurant.
Retail Sector
Over 70% of chatbots accessed will be retail-based by 2023. (Juniper Research)
Customer Experience
80% of consumers who have engaged with a chatbot report it as a positive customer experience. (Uberall)
Technology Adoption
40% of millennials engage with bots on a daily basis (Mobile Marketer)
Sales Growth
Business leaders claim chatbots have increased sales by 67% on average. (Forbes)
Increase ROI
57% of businesses claimed that chatbot delivers large ROI on minimal investment. (Accenture Digital)
View RICHA in action
RICHA can be programmed to initiate an outbound contact to clients based upon a set parameter, such as a client’s portfolio increase.